Say hello to Stella AI
The Future of Alarm Monitoring Is Already Online
The Future of Alarm Monitoring Is Already Online
The Future of Alarm Monitoring Is Already Online
Cloud-based, AI-powered, and ready to take your control room to the next level.
Workflows
Manage all alarms on one platform
Manage all alarms on one platform
Our platform connects seamlessly to all alarm and camera systems in the field, streamlining your operations with a unified workflow that’s fast, smart, and easy to use.
300+ alarm types
1000+ supported systems
All major base stations
Every camera feed
App-based alarms
Automated and scheduled alarms
Suite
A suite of apps for your entire operation
A suite of apps for your entire operation
Our apps are designed for every part of the response chain: control room, dispatch, and end user, so everyone stays connected and informed through one seamless, purpose-built experience.
Dispatch App
Client App
Control Room Web App
Database
Every customer, every detail, all in one smart system
Every customer, every detail, all in one smart system
From multi-property management to open and close schedules, holiday instructions, and alarm setups, our CRM brings together every critical detail in one centralized system, right at your fingertips.
Multi-Property
Built-in Geocoding
Billing & History
State-of-the-Art
It's all in the cloud.
As it should be.
It's all in the cloud.
As it should be.
Everything runs in a secure, high-performance cloud environment—always up to date, instantly scalable, and accessible from anywhere.
Everything runs in a secure, high-performance cloud environment—always up to date, instantly scalable, and accessible from anywhere.
99.999% uptime
Our state-of-the-art data centers with double geo-redundancy guarantee no downtime, ever.
Infrastructure
99.999% uptime
Our state-of-the-art data centers with double geo-redundancy guarantee no downtime, ever.
Infrastructure
99.999% uptime
Our state-of-the-art data centers with double geo-redundancy guarantee no downtime, ever.
Infrastructure
No servers required
With everything running securely in the cloud, you will never need to buy and maintain servers again.
Infrastructure
No servers required
With everything running securely in the cloud, you will never need to buy and maintain servers again.
Infrastructure
No servers required
With everything running securely in the cloud, you will never need to buy and maintain servers again.
Infrastructure
Real-time updates
New software versions are installed over the air and without requiring an on-site visit.
Maintenance
Real-time updates
New software versions are installed over the air and without requiring an on-site visit.
Maintenance
Real-time updates
New software versions are installed over the air and without requiring an on-site visit.
Maintenance
Access from anywhere
All you need is a computer and an internet access, everything else is taken care of.
Access
Access from anywhere
All you need is a computer and an internet access, everything else is taken care of.
Access
Access from anywhere
All you need is a computer and an internet access, everything else is taken care of.
Access
New
Meet Stella, the world's first AI controller
Meet Stella, the world's first AI controller
She makes calls, takes false alarms off the stack, and escalates real ones for dispatch. Instantly, dynamically, and around the clock.
She makes calls, takes false alarms off the stack, and escalates real ones for dispatch. Instantly, dynamically, and around the clock.
Natural speech
Stella sounds (alomst) human, not robotic so your customers feel like they’re talking to a real person.
Natural speech
Stella sounds (alomst) human, not robotic so your customers feel like they’re talking to a real person.
Natural speech
Stella sounds (alomst) human, not robotic so your customers feel like they’re talking to a real person.
Automated action
Stella handles verifying false alarms, escalating real ones for dispatch, and keeping your team focused on what matters most.
Automated action
Stella handles verifying false alarms, escalating real ones for dispatch, and keeping your team focused on what matters most.
Automated action
Stella handles verifying false alarms, escalating real ones for dispatch, and keeping your team focused on what matters most.
Works 24/7
Stella never sleeps and is always on call to handle alarms, talk to customers, and take action, day or night. Without fail and always on script.
Works 24/7
Stella never sleeps and is always on call to handle alarms, talk to customers, and take action, day or night. Without fail and always on script.
Works 24/7
Stella never sleeps and is always on call to handle alarms, talk to customers, and take action, day or night. Without fail and always on script.
Testimonials
Every minute, our customers handle over 500 alarms
Every minute, our customers handle over 500 alarms
25% workload reduction
"SEON saves us time, time is of the essence" - E. Kohn, COO
The integration of digital dispatch features has played a pivotal role in improving communication and coordination, leading to more efficient deployment of response teams.
25% workload reduction
"SEON saves us time, time is of the essence" - E. Kohn, COO
The integration of digital dispatch features has played a pivotal role in improving communication and coordination, leading to more efficient deployment of response teams.
25% workload reduction
"SEON saves us time, time is of the essence" - E. Kohn, COO
The integration of digital dispatch features has played a pivotal role in improving communication and coordination, leading to more efficient deployment of response teams.
20% faster response times
“We couldn’t respond any faster unless Scotty beamed us there” - Mark Morris, GM
SEON's innovative technology has empowered RAG to refine alarm prioritization, allowing for the swift identification and targeted response to critical incidents.
20% faster response times
“We couldn’t respond any faster unless Scotty beamed us there” - Mark Morris, GM
SEON's innovative technology has empowered RAG to refine alarm prioritization, allowing for the swift identification and targeted response to critical incidents.
20% faster response times
“We couldn’t respond any faster unless Scotty beamed us there” - Mark Morris, GM
SEON's innovative technology has empowered RAG to refine alarm prioritization, allowing for the swift identification and targeted response to critical incidents.
17% reduction in fuel costs
“The decision to change to SEON has maximised efficiencies.” - Coenraad de Jager, Owner
SEON's digital dispatch capabilities streamlined the process of assigning response vehicles to alarms, optimizing route planning and resource allocation in real-time.
17% reduction in fuel costs
“The decision to change to SEON has maximised efficiencies.” - Coenraad de Jager, Owner
SEON's digital dispatch capabilities streamlined the process of assigning response vehicles to alarms, optimizing route planning and resource allocation in real-time.
17% reduction in fuel costs
“The decision to change to SEON has maximised efficiencies.” - Coenraad de Jager, Owner
SEON's digital dispatch capabilities streamlined the process of assigning response vehicles to alarms, optimizing route planning and resource allocation in real-time.
4 weeks from start to fully onboarded
"This is the biggest IT upgrade in our history" - Gareth Naidoo, CEO
The transition to SEON's platform was completed seamlessly in just four weeks, with 100% of KZN VIP's database and signals successfully migrated.
4 weeks from start to fully onboarded
"This is the biggest IT upgrade in our history" - Gareth Naidoo, CEO
The transition to SEON's platform was completed seamlessly in just four weeks, with 100% of KZN VIP's database and signals successfully migrated.
4 weeks from start to fully onboarded
"This is the biggest IT upgrade in our history" - Gareth Naidoo, CEO
The transition to SEON's platform was completed seamlessly in just four weeks, with 100% of KZN VIP's database and signals successfully migrated.
Compliance
Built for Trust. Backed by Compliance.
Built for Trust. Backed by Compliance.
Independently audited every year, our cloud platform meets the highest security standards, offering market-leading protection and reliability.
Independently audited every year, our cloud platform meets the highest security standards, offering market-leading protection and reliability.
Ready to see it in action?
One simple system for controllers, responders, and customers.
Ready to see it in action?
One simple system for controllers, responders, and customers.
Ready to see it in action?
One simple system for controllers, responders, and customers.